Privacy Policy

Your privacy is critically important to us. At Optwell.bio we have a few fundamental principles:


We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
We store personal information for only as long as we have a reason to keep it.
We help protect you from overreaching government demands for your personal information.
We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

This policy covers Optwell.bio's products and services, as well as content, we provide through a Slack application, including all the app features, contents, posts, files, images, text, graphics, interactions etc ("App"), our website www.optwell.bio ("Services")

This Privacy Policy is available under a Creative Commons Sharealike license by-sa 4.0, which means that you’re more than welcome to copy them, adapt them, and repurpose them for your own use. Just make sure to revise them so that your Privacy policy reflect your actual practices. They are made originally and open sourced by Automattic. You can grab a copy of these Terms and other legal documents on Legalmatic


Information We Collect

We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our Services better. We collect this information from three sources: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.


Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us directly. Here are some examples:
**Basic account information:** We ask for basic information from you in order to set up your account.
**Payment and contact information:** There are various ways in which you may provide us payment information and associated contact information.
**Credentials:** Depending on the Services you use, you may provide us with credentials.
**Communications with us (hi there!)
** You may also provide us with information when you respond to surveys, communicate with our support, post a question, or sign up for a newsletter .When you communicate with us via form, email, phone,comment, or otherwise, we store a copy of our communications (including any call recordings as permitted by applicable law).

Information We Collect Automatically

We also collect some information automatically:
**Log information:** Like most online service providers, we collect information that web browsers, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services.
**Transactional information:** When you make a purchase through our Services, we collect information about the transactio.
**Usage information:** We collect information about your usage of our Services.
**Information from cookies & other technologies:** A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

Purposes for Using Information

We use information about you for the purposes listed below:
**To provide our Services.
**To ensure quality, maintain safety, and improve our Services.
**To place and manage ads in our advertising program.
**To market our Services and measure, gauge, and improve the effectiveness of our marketing.
**To protect our Services, our users, and the public.
**To fix problems with our Services.
**To customize the user experience.
**To communicate with you.

Sharing Information


**Subsidiaries and independent contractors:** We may disclose information about you to our subsidiaries and independent contractors who need the information to help us provide our Services or process the information on our behalf. We require our subsidiaries and independent contractors to follow this Privacy Policy for any personal information that we share with them.
**Third-party vendors:** We may share information about you with third-party vendors who need the information in order to provide their services to us
**Legal and regulatory requirements:** We may disclose information about you in response to a subpoena, court order etc
**To protect rights, property, and others:** We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Optwell.bio, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay
**Business transfers:** In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Automattic goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
**With your consent:** We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties when you authorize us to do so, like when you connected your site to a social media service through our Publicize feature.
**Aggregated or de-identified information:** We may share information that has been aggregated or de-identified, so that it can no longer reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services, or share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
**Published support requests:** If you send us a request for assistance (for example, via a support email or one of our other feedback mechanisms), we reserve the right to publish that request in order to clarify or respond to your request, or to help us support other users.

How Long We Keep Information

We generally discard information about you when it’s no longer needed for the purposes for which we collect and use it — described in the section above on How and Why We Use Information — and we’re not legally required to keep it. For the customers' benefit, there exists a grace period that enables recovery.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.

Privacy Policy Changes

Optwell.bio may change its Privacy Policy from time to time. We encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by providing a change log, and in some cases, we may provide additional notice. Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.

Translation

Our Privacy Policy was originally written in English (US). We may translate it into other languages. In the event of a conflict between a translated version of our Privacy Policy and the English version, the English version will control. That’s it! Thanks for reading.

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